The Child Support
Arrears Calculator TM
Calculate Past Due Child Support Plus Interest
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Frequently Asked
Q: How will you use the data that I enter?
A: The data you enter into the calculators is kept on our secure server and will not be sold, rented, or given to any third party. Your data is used only to calculate the figures for your case. From time to time, we may send you a special offer or news update if you checked "Receive Updates" on the form. For more information, please see our privacy policy.
Q: How secure is the data that I enter?
A: We have over twenty years of experience in the information technology industry. Our programmers and experts are committed to staying on top of the latest security developments (and threats). This site adheres to the highest standards of data security and protection. Rest assured, your data is safe. However, if there is any information you do not wish to enter (names, etc.), just leave those fields blank.
Q: Can you help me find my ex and/or collect support from him/her?
A: No. is not a collection agency and does not operate a locate service. We are also not attorneys and do not claim to represent ourselves as such.
Q: How long will my data be stored for?
A: Your data will be stored for one year from the date you activate you activate or last renewed your account. If you wish for your data to remain stored but do not wish to renew your account, please contact us and special arrangements can be made.
Q: How do I contact you if I have a problem with my account or the calculator?
A: Feel free to contact us via e-mail at or call us (518) 441-7551.
Q: Are there any long term or recurring obligations associated with the Arrears Calculator and/or the State Guideline Calculators?
A: No. After your first two weeks of access, you are under absolutely no obligation to renew your account. Your credit card will never be charged without your permission. In fact, for your protection we do not even store your credit card information.
Q: What data is necessary to use the Arrears Calculator?
A: To use the Arrears Calculator you will need to have an existing order (agreement) for child support (for example, $500 per month from April 4, 1992 through May 15, 2004). You will also need a record of the payments, charges, and adjustments that have been made on the order. Your order will tell you if interest is being charged on the arrears. If there are any withholdings on your order, you will also need that information.
Q: What does the term "arrears" mean?
A: The formal definition of arrears is "the state of being behind in the discharge of obligations". Simply put, your case has arrears if the obligor is delinquent in his/her child support payments.
Q: How do I know if I can go after my "ex" for interest on arrears?
A: Currently, about half of the states in the US allow the custodial parent to receive interest from the obligor. However, just because your state allows interest, you are not automatically entitled/required to receive/pay interest. A judge must specifically order interest be paid on the arrears in your order..
Q: How do I use the information output by the Arrears Calculator?
A: The Arrears Calculator presents you with a log of every transaction within your case. It can be used for your own record-keeping purposes or to prepare for court proceedings. The Arrears Calculator determines how much is owed on your child support order.
Q: When/how often should I recalculate my arrears using the Arrears Calculator?

A: After years of working with county child support agencies, we have seen firsthand that the debt balances on the majority of child support cases are incorrect. The Arrears Calculator should be used whenever the accuracy of the debt balance on your case is at question. It can also be used to determine the debt balance on your case prior to court hearings. The debt balance on your case can change from month to month or week to week, depending on the frequency of your order and how often the obligor actually makes payments. As such, it is important to keep your Arrears Calculator account up to date. You may add payments, adjustments, etc. for free. You are only charged when you calculate the totals on your case.

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